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I purchased a ProForm Pro 2000 treadmill in May 2017, and within 3 weeks the display started to go out. They sent me a new one, and before it even arrived, the machine started to speed up quickly and slow down all on its own. I tried to re-set it, unplug it, etc., but...
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#1080451
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Pd 136.84 on 12/19/16 date service tech came to our house. Tech agreed to fix treadmill on 1/3/17. After waiting alk day tech calked canceled, rescheduled tech canceled 2nd time. Icon wanted to reschedule for end of the month 1/30. Advised i wasn't interested anymore....
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1.0
#1071286
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I have being very disappointed of my purchase. this elliptical works pretty bad. the ROCKING is insane. we tried in different surfaces, plus adjusting the feet and still rocks a lot. I cant even work out any more because I get knee pain from it. I also noticed that the...
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1.0
I didn't like
  • Defective equipment
  • Equipment malfunction
  • Very poor customer service
#927912
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On Friday, November 27, 2015 I called Proform and spoke to one of their sales representatives named Jake to order a treadmill (Boston Marathon 4.0 Order Number: 500206781) with white glove delivery. Jake promised me that the treadmill will be delivered within 2 weeks....
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1.0
I didn't like
  • Very poor customer service
  • Service
#773229
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over one and a half hours of waiting on the phone, 2 hours later still no resolve of problem. Shipped me a product, never received it, seeking a refund if I can ever talk to a live representative.  There should be some type of fine a company has to pay for such...
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I didn't like
  • Very poor customer service
#770371
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My name and email: Sherrod Tyus, usrodd@ymail.com, my case number is,5551939. I do see where I up loaded my receipt but I made 2 attempts, I hope this can resolve this issue as I am tired of going back and forth with this. I expect to hear from you soon. so and so...
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#720521
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Not posses but definitely dissatisfied - bought perform elliptical - was in parts so had to put together. That I knew so no big deal. Life happens so took two years and two rebuilds to get it done - hey just not that motivated I guess. Still once together one part...
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2.0
Grasonville, Maryland
#601597
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The Proform Treadmill600c was purchased 2/21/14 and shipped to our Clubhouse. I ordered it on line from proform.com. It was shipped to our Clubhouse and I am the Clubhouse Coordinator so I put it on my credit card. I then got an e-mail offering an extended warranty...
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1.5
I didn't like
  • Service
#569971
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picked up the bike at sears - spend a good two hours putting the thing together - inserted 4 d-cells and it started making this clicking noise and would not stop. called the number for service (that a joke ,there is no service), waited 26 minutes to talk to a person. I...
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#329511
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Proform Dual Trainer Bike Review

Proform
#773029
1.9
Details
Completely frustrated. It is IMPOSSIBLE TO REACH returns/billing by phone, email or online submission forms. 2 months later STILL a broken machine from day 1.
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