Contact ProForm Customer Service
ProForm Phone Numbers and Emails
Toll-Free Number:
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(888) 742-0128
Customer Service:
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(800) 999-3756
Delivery:
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(888) 308-9616
Order Tracking:
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(800) 215-7398
ProForm Emails:
Contact Information
ProForm Website:
ProForm Help Center:
Summary of ProForm Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ProForm?
Product/ Service Question:
- “Parts defective”
- “Why my pro form if it doesn't connect to Bluetooth”
- “Warranty”
Request for Information Question:
- “Troubleshooting assistance”
- “Pacific questions”
- “Need to know how to change a fuse”
Staff Question:
- “Need service”
- “Service call repair parts not received”
- “Box said one year fee service on the bike screen it's one month.”
Return/ Replace Question:
- “Replacement walking belt”
- “Return my defected bike”
- “Return”
Activation/ Cancellation Question:
- “Cant find my activation code”
- “Brand New recumbent bike wont start even after iFIT activation.”
- “Activate”
Shipping and Delivery Question:
- “Missing item”
- “Did not receive parts”
- “Tracking number”
Payments and Charges Question:
- “Bill”
- “I was automatically charged for IFit renewal when I had already renewed the IFit subscription through 2022”
- “Pay bill”
Account Question:
- “Ive had my bike for 2 years and it's telling me to create an account when i turn it on”
- “Is a subscription necessary to operate bike?”
- “I placed an order for a bike over 7 weeks ago. My account was charged right away but I have no updates on the delivery status. My daughter placed the and was charged to my account. My name is Shirley Arcos and my daughter's name is Brianna Chiriboga.”
Cards Question:
- “Change credit card number for payments”
- “Proform wont go into manual mode. Error message ifit cardo has stoppedopen app again”
Other Question:
- “Help i”
- “Manuel got treadmill (Proshoxform)”
- “Lost power cord for a elliptical E2.0”
About
, , , ,
Proform specializes in exercise equipment. The company was founded in 1987. Its headquarters is based in Logan, Utah, USA. Proform provides treadmills, ellipticals, exercise bikes, hybrid trainers, and Tour de France series. It also offers sport accessories including iFit Vue, iFit Vue sport pack, iFit wireless heart rate monitor, and large exercise equipment floor mat. The order status can be tracked on the company website. The company accepts returns within 30 calendar days of the purchase date. It ships their products worldwide. Proform uses the following shipping services: Demar Logistics, NonStopDelivery, MXG Group, NVC Logistics, and UPS Freight. Available payment option is PayPal.
ProForm is ranked 127 out of 950 in Sport Equipment and Accessories category
USA
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